COVID-19 Information For Customers

Carpenter Technology remains open and operating during this time. 

We take the health and well-being of our employees, our customers, our suppliers, and local communities very seriously. We understand that you may have questions about our ability to maintain our business continuity during this challenging time.

We would like to reassure our customers and partners that we have activated our COVID-19 business continuity protocols globally and are monitoring the situation on a daily basis to ensure that we are able to continue to deliver Carpenter Technology products to our customers.

All updates regarding Carpenter Technology’s state of operations will be posted here, on our website.  Significant or emergency notices will be communicated via email. 

Yes, please refer to Carpenter Technology’s Business Continuity Plan for additional information. Several sections relate to this question. 

Carpenter Technology has and will continue to develop plans in response to this pandemic and any changes to our business. There exists flexibility to adjust prioritization as needed.

Many business areas of Carpenter Technology are currently working remotely, with the exception of our warehouse, docks, and mills who are able to fulfill delivery obligations.

Carpenter Technology does not currently foresee interruptions to our critical orders.   We have received notification regarding our responsibility to continue supply and are in communication with government entities to confirm and ensure supply across the markets we operate in.

Carpenter Technology is in frequent and ongoing communication with our suppliers. 

Please see the Supporting Our Customers and Suppliers section of our Business Continuity Plan for more information.  

Please see the Business Continuity Protocols section of our Business Continuity Plan.

Visitor restrictions have been put in place at Carpenter Technology facilities. Please see the Screening Visitors and Applying Health Protocols section of Carpenter Technology’s Business Continuity Plan for more information.

Carpenter’s Business Continuity Plan is in place and available to customers. In addition, we are prepared to continue communicating to all our customers via this webpage as well as ongoing email updates, as needed.

All updates regarding Carpenter Technology’s state of operations will be posted here, on our website.  Significant or emergency notices will be communicated via email.